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Clear, direct support.

To help us respond effectively, include the application, installed version, operating system and the steps that caused the issue.

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Which application do you need help with?

Daily manufacturing planning

Frequently asked questions

What information should I include?

Include the application, version, operating system, steps taken and the exact error message, if any. Do not send passwords or sensitive data.

Where will PDMF be distributed?

Distribution is planned through Microsoft Store. No direct download is currently available on this website.

What is the response time?

[TO BE COMPLETED: support hours and target response time].

How do I raise a privacy concern?

Use the same email and include “Privacy” in the subject. You can also review our privacy policy.